Phone Banking Manage Your Accounts by Phone — 24/7 Use our automated phone banking system to check balances, move money, make payments, and more — anytime, from any phone, no internet required. 800-606-5800 Toll-Free · 24/7 What You Can Do by Phone Dial in and use your keypad to access a full menu of account services: Check loan or account balances Track recent transactions Transfer funds Make payments …and much more. Follow the menu prompts after dialing in to see the full list. How to Get Started1Dial the phone banking numberCall 800-606-5800 (toll-free) from any phone, any time.2Enter your member number and PINYou'll be prompted for your member number and your four-digit PIN. ★First time calling? Use your default passwordYour member packet includes a default password for your first call. Once you're in, you'll be prompted to create your own four-digit PIN. Need help getting access or setting up your PIN? Our member service team is ready to assist. Call 877-369-2828