Are you in North Carolina, South Carolina or Florida? Visit Self-Help CU for online banking
As we seek to protect our members’ health and safety during the COVID-19 outbreak, we also are taking immediate action to help provide financial relief.
Mortgage Borrowers can call our hotline at 855-956-3595. We can offer financial guidance and discuss options and solutions that may be available to you. Please be prepared to document your job loss or loss of income through a layoff notice or other documentation. Alternatively, you may email that documentation to firstname.lastname@example.org or fax to 708-780-0352. Please provide your full name and property address with your email or fax.
Self-Help Federal Credit Union members who currently have a consumer loan with us may be eligible for assistance with future payments. To be eligible, you must be experiencing hardship directly related to COVID-19.
Car loans, Signature or Personal loans, and other consumer loans that are past due/delinquent, you can apply using an online application or members may email completed applications to email@example.com.
Car loans, share-secured loans, and other consumer loans that are current, an application is required. You can apply using an online application or members may email completed applications to firstname.lastname@example.org.
Credit Card loans, you can apply using an online application or members may email completed applications to email@example.com.
Contact your loan officer or commercial loan servicing at 800-747-3215.
As an additional health and safety precaution, Self-Help Federal Credit Union is limiting member access to our branch lobbies – a few members at a time -- to allow for social distancing. Our Member Services team is happy to answer any questions: 877-369-2828.
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