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Mission Branch

The San Francisco Mission branch is currently closed, due to the recent storms in the area.  If you need to make a transaction, you can use our onlinemobile, or audio banking features, or call our contact center at 877.369.2828.  We also have two other locations in the Bay Area.  We apologize for the inconvenience.

System Maintenance
Due to system maintenance, online and mobile banking will be unavailable on Sunday, Oct. 31st from 6:00am PDT thru 12:00pm PDT. Card services will also be limited during this time. We apologize for any inconvenience.
Self-Help Credit Union

Paycheck Protection Program Loans


THE SMALL BUSINESS ADMINISTRATION (SBA) IS NO LONGER ACCEPTING APPLICATIONS FOR PAYCHECK PROTECTION PROGRAM (PPP) LOANS. If your small business or nonprofit is in need of additional relief, please see Additional COVID-19 Resources for Small Businesses & Nonprofits at the bottom of this page. 

How do I apply for forgiveness? 

  • If you received your PPP loan from Self-Help, you will apply for forgiveness through Self-Help's online forgiveness portal. Our PPP team will email you a link to access our portal and will provide you with guidance, including our Step-by-Step instructions (located in the Tools & Resources box on this page). Your PPP forgiveness loan officer will answer any questions and will work with you to help maximize forgiveness on your loan.
  • If you did not receive your PPP loan from Self-Help, you should contact your PPP lender. You will either apply for forgiveness through your PPP lender or through SBA's Direct Forgiveness Portal. 

 

Should I apply for forgiveness through SBA's Direct Forgiveness Portal? 

  • If you received your PPP loan from Self-Help, you will apply for forgiveness through Self-Help's online forgiveness portal, not through SBA’s Direct Forgiveness Portal. Use of Self-Help’s portal allows our dedicated PPP team to work with you prior to submitting your forgiveness request to SBA, helping you avoid mistakes that could reduce your forgiveness amount.  
  • If you did not receive your PPP loan from Self-Help, contact your PPP lender to determine whether they offer an online forgiveness portal and assistance, or whether you will need to apply through SBA's Direct Forgiveness Portal. You can check SBA's website at PPP lenders participating in direct forgiveness (sba.gov) to see whether your PPP lender is using SBA's Direct Forgiveness Portal.

 

When should I apply for forgiveness?

  • You should apply for forgiveness within about 15 months from the date you received your PPP loan funds. SBA requires PPP borrowers to begin making loan payments if they do not apply for forgiveness within 10 months of the end of their 24-week Covered Period (just over 15 months from the date you received your PPP loan funds). If you miss your 15-month window for any reason, contact our PPP team immediately at postclosing-ppp@self-helpfcu.org so we can work with you as quickly as possible.
  • 2020 PPP loans: Self-Help has provided all of our 2020 PPP borrowers with access to our online forgiveness portal. If you received a PPP loan from Self-Help in 2020 and have not yet applied for forgiveness, contact our PPP team immediately at postclosing-ppp@self-helpfcu.org so we can work with you as quickly as possible. 
  • 2021 PPP loans: Self-Help plans to start the forgiveness process for 2021 PPP borrowers this fall. We will stagger access to Self-Help's online forgiveness portal based on the date you received your loan. As we open our portal to loans in your date range, you will receive an email from our PPP team with your unique access link, along with our Step-by-Step instructions (located in the Tools & Resources box on this page), to help you maximize forgiveness on your loan. If you received two PPP loans, you may not apply for forgiveness of your 2nd PPP loan prior to applying for forgiveness of your 1st PPP loan. 

How can I make sure my PPP loan gets forgiven?  

  • In general, under the current laws and guidance, your PPP loan will be eligible for forgiveness if: 
    • At least 60% of PPP loan funds are used towards payroll costs and any remaining loan funds are used to pay eligible business expenses;
    • PPP loan funds are used within 24 weeks from the date received (your Covered Period); and  
    • For PPP loans over $50,000, staff and wage levels are maintained (subject to exceptions).
  • For more detail on the requirements for loan forgiveness, read our PPP Forgiveness FAQ and Borrower Guides by Entity/Tax Filing Type (with specific guidance for your entity type) located in the Tools & Resources box on this page.

 

What if I am having technical issues with Self-Help’s online forgiveness portal?  

  • For best results completing your forgiveness application in our online portal, use Google Chrome as your browser (some users have reported issues when using other browsers).  
  • Refer to the Step-by-Step Forgiveness Instructions in the Tools & Resources box on this page for other troubleshooting tips.  

 

What if I still have questions?

PPP forgiveness is complicated! Our dedicated PPP team will work with you to help maximize forgiveness on your loan. You can also find detailed answers to common questions in the Tools & Resources box on this page.


 

Additional COVID-19 Resources for Small Businesses & Nonprofits

Self-Help's PPP Lending Impact

To learn more about the impact of Self-Help's PPP lending and the small businesses and nonprofits we were able to serve, visit our website at https://www.self-helpfcu.org/ppp-loans.


Fraud Alert! Due to requirements under the Freedom of Information Act, SBA has made information on all PPP loans publicly available, including borrower name, address, loan amount, loan date and lender. Please exercise caution if you are contacted by any unknown person claiming to represent SBA or Self-Help. Neither SBA nor Self-Help requires you to work with an agent to obtain a PPP loan or to request forgiveness on your PPP loan. To learn more about scam and fraud alerts, or to report fraud to SBA, visit SBA's Scam & Fraud Alerts webpage.